Privacy policy
Last Updated: September 11, 2026
At Aven Collective, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how information may be collected, used and protected when you visit or purchase from https://avencollective.in.
1. Information We Collect
When you place an order, contact us or use our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Information you provide when contacting customer support
- Website usage and device information
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide customer support
- Send order and shipping updates
- Process payments and refunds
- Improve our products and website
- Prevent fraud or misuse
- Comply with applicable legal requirements
- Send promotional communications where permitted and where you have provided the required consent
3. Payment Information
Payments are processed through third-party payment providers.
Aven Collective does not need to store your complete payment card details on our own systems.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Cookies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage and improve your shopping experience.
Third-party services used on our website may also use cookies according to their own policies.
5. Sharing of Information
We may share necessary information with trusted service providers that help us operate our business, such as:
- Payment processors
- Courier and delivery partners
- E-commerce and website service providers
- Analytics and technology providers
- Customer support services
We only share information as reasonably necessary for providing these services, operating our business or meeting legal obligations.
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Your Choices
You may contact us regarding your personal information or request assistance with updating information associated with your account or orders, subject to applicable legal requirements and reasonable verification.
You may also opt out of promotional communications by using the unsubscribe option provided in such communications.
8. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Aven Collective is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised Last Updated date.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Aven Collective
Website: https://avencollective.in
Email: [YOUR SUPPORT EMAIL]